Short instruction How to measure the correct width of a watch strap
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Take, preferably, a caliper ruler or otherwise a standard ruler. Our advice is to use a ruler with a clear ‘mm’ denotation for the highest precision during the measuring.
Measure the length between the two ‘lungs’ of the watch. This area is pointed with red arrows in the image above. Always check if you are measuring the width starting from the right 0-point on your ruler. If you don’t start from the 0-point you will probably measure a wrong width!
Write down the first width you just measured. Check your first measured width by measuring a second time to know for sure you have the correct width. If you have the correct width, then you can use it for our online offer tool or send it directly to us in an e-mail. Please provide the correct width always in 'mm'.
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The Festina watch strap arrived quickly considering the Christmas post in UK and Customer Services were quick to reply to a query I had.
I love the watch strap - it's like having a new watch all over again, thank you
First of all, I would like to thank the friendly staff. I went to the website and could note find the product there which I was looking for but after contacting support the required product was found !!! :) Product (quality) itself has met my expectations.
Product was delivered within two weeks after placing order (a week after received the dispatch confirmation).
This experience has definitely improved my attitude toward online shopping.
A great company to work with and purchase from. I mistakenly ordered the wrong watchstrap for my watch. They dealt with the issue very professionally and replace the incorrectly ordered watchstrap. I would have no hesitation in recommending them based upon my own personal experience. I wish them all the best for the future and hope their company grows and thrives.
The first strap sent was the wrong type. It was returned and after a short delay the correct one was sent and received. Communication was good and prompt. Will use them again when this strap wears out....4/5 years!
Posted on 10/18/2015
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