Short instruction How to measure the correct width of a watch strap
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Take, preferably, a caliper ruler or otherwise a standard ruler. Our advice is to use a ruler with a clear ‘mm’ denotation for the highest precision during the measuring.
Measure the length between the two ‘lungs’ of the watch. This area is pointed with red arrows in the image above. Always check if you are measuring the width starting from the right 0-point on your ruler. If you don’t start from the 0-point you will probably measure a wrong width!
Write down the first width you just measured. Check your first measured width by measuring a second time to know for sure you have the correct width. If you have the correct width, then you can use it for our online offer tool or send it directly to us in an e-mail. Please provide the correct width always in 'mm'.
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I almost gave up on my Adidas watch because I couldn't find a replacement band. I wrote this company, they responded immediately letting me know that they were able get me this unusual band and they shipped it right out to me. Excellent communication and service. I highly recommend this company.
I was expecting the watchstrap last week, and I called the customer service helpline this morning who answered the phone very swiftly and spoke perfect English, The lady I spoke to was very pleasant, and I was assured the straps would arrive this week.
I was asked to allow another 5 days for delivery, and to contact them again if there were any further delays. I need not have worried. as the postman delivered the parcel to my door an hour after the phone call.
Thank you very much for excellent customer service, I would recommend this service to anyone!
Posted on 11/14/2016
We can offer you the following alternatives. You can order one of these alternatives instead of the original product in case of non-stock items. Alternatives will always fit as good as the original product but may be slightly different in color or material type. If you have any doubts or questions, then please contact us to be sure.