Frequently Asked Questions

Ordering

  1. Is it possible for an individual and as a company to order from Watchstraps-batteries.com?
  2. Is it possible to order a watch band or a battery and have it delivered within one week?
  3. Is it possible to order by phone?

Delivery

  1. What will the costs of delivery be for watch bands and batteries?
  2. What time are orders delivered?
  3. Is it possible to specify a time for delivery?
  4. How long are my products covered under warranty?

Prices

  1. Does Watchstraps-batteries.com give discounts to regular customers or businesses?
  2. Are larger orders of a product resulting in cheaper price per piece?
  3. I would like to receive a quote. Is this possible?
  4. I have indicated via the site to deviate from the standard selection. Are different prices applicable now?

Payment

  1. What can I checkout on Watchstraps-batteries.com?
  2. How does payment via Paypal work?
  3. What is the term of payment that Watchstraps-batteries.com uses?


Ordering


Is it possible for an individual and as a company to order from Watchstraps-batteries.com?

Yes, Watchstraps-batteries.com is catering to businesses and the private market.


Is it possible to order a watch band or a battery and have it delivered within one week?
We strive to deliver orders in Europe and the United States within one week between Tuesday-Saturday


Is it possible to order by phone?

No problem. Simply contact us by calling 0031-492390587. Antonie Slegers looks forward assisting you.


Delivery


What will the costs of delivery be for watch bands and accessories?

There is no charge for delivery in the Netherlands and Belgium and only € 2,50 in other countries! You pay nothing extra if you have multiple wristbands and accessories at the same address delivered.


What time are orders delivered?

We strive to deliver orders within one week between Tuesday-Saturday. 


Is it possible to specify a time for delivery?
No, orders are normally delivered by regular mail. The timing is dependent on your mailman and delivery times.  

 
How long are my products covered under warranty? 

Complete watches: 2 years from purchase date

Watch straps / bands: 3 months (leniency)

Please contact us if you have any questions about the warranty of your product at sales@horloge-bandjes.nl. We are always ready to find the most fitting solution for any trouble or damage of your ordered product(s).


Prices


Does Watchstraps-batteries.com give discounts to regular customers or businesses?
Yes, regular customers get a nice discount. This keeps both you and us satisfied. You get cheaper watch bands and accessories, we get extra orders!


Are larger numbers of watch bands and accessories cheaper per piece?

Yes, unlike most online merchants of watch bands and accessories, we do distinguish between small and large orders. We work with so-called quantity discounts.


I would like to receive a quote. Is this possible?
Yes, of course. You can either receive an offer for special needs as well as for products on the website. We will send the invoice within two business days, unless you specify otherwise.


I have indicated via the site to deviate from the standard selection. Are different prices applicable now?

Yes, in this case we will send you a quote or a confirmation of previous made agreements by phone.


Payment


How can I checkout on Watchstraps-batteries.com?

You can use either prepay with your own bank or prepay via PayPal.


How does payment via Paypal work?
Paypal is a global payment system that allows you to quickly and easily pay (do you need help let us know!)


We have a payment term of 30 days. This payment term applies only to companies that act as partners. All other customers must pay in advance.


Other questions


In which languages can I checkout and communicate?
World of Watch straps has webshops in English, Dutch, German, French, Spanish, Portuguese, Italian, Swedish, Danish and Norwegian. Besides this we are working at 'introduction pages' in RussianPolish and Chinese. In communication we prefer dutch or english (although we aren't native speakers, we can speak english almost fluently. Excuse us for a few small mistakes...) Other languages we use google translate a lot, but we prefer to reply in English, to keep costs of translators as low as possible.